Standard Reports

The following standard reports are provided:

• Aged Debt: Identifies all accounts with outstanding balances and their associated ageing profiles.
• Average Revenue per Customer In the context of the Cloud Monetisation Platform, an individual or organisation who has signed an agreement to take goods and services from a service provider. A customer receives a bill associated with one or more subscriptions, and can be a single end user or a large company with many subscriptions assigned to one agreement. & Account In the Cloud Monetisation Platform, a billing entity that can be used to manage payments on one or more subscriptions or payments for services. An account can hold details such as payments or invoices. Type: Uses the total invoiced value in the period as the driver to produce a monthly spend report per customer.
• Billing Summary: A summary report of billing by bill cycle to ensure billed revenue can be tracked over time.
• Customer Accounts on Active Credit Control Procedure: Outputs all accounts that are undergoing credit control treatment and the current credit control stage the account has progressed to.
• Customer Accounts with Open Query Amounts: Shows all customer accounts where there is an open amount in query and the ageing of the query to allow pro-active management of unresolved queries.
• Disconnected Subscribers: Identifies all subscriptions that are disconnected in the reporting period, by the reported reason for disconnection, to ensure integrity of other applications/solutions.
• Invoice Audit Trail: Lists all invoices posted to the Sales Ledger for the reporting period for reconciliation purposes.
• Monthly Billed Services & Nominal Codes: Summary of all services billed during the month together with the nominal code that the services map to.
• Overdue Unresolved Workflow Events Manually or automatically created task items that drive and record activity within CMP. Sometimes referred to as Diary Events.: To report on instances related to collection processes where, for a Workflow Event, the resolution required by date has been exceeded.
• Receipts Audit Trail: Provides a listing of all receipts received during the reporting period to assist in reconciliation.
• Payments In Suspense Account: Details all currently unapplied cash, the balance and the ageing of the items.
• Unbilled Usage Summary Report: Details and summarises all unbilled usage The consumption of services, for example a subscriber using call minutes. allocated to subscribers in CMP Converged Monetisation Platform. The MDS Global product that supports customer care and billing for digital service providers..
• Workflow Events Report: Summary and supporting details of all workflow events, related to the collection process, that are raised within the reporting period.